Privacy Statement

Last update: February 2018

Your privacy is important to us. Whenever you choose to work with us and provide us your data, you are actually sharing personal information. You trust us to handle your data confidentially and with care.

You will find out how we do this in the Privacy Statement below.

The Privacy Statement applies to our website (, operated by Freight 4U Logistics bvba, headquartered at Vliegveld 744, 1820 Steenokkerzeel and with enterprise number BE0568.772.663 (hereinafter referred to as “[Freight 4U Logistics]” or “we”).

By using our services and our website, you unconditionally agree with the conditions in this Privacy Statement.

We may change our privacy policy at any time. We therefore advise you to regularly consult our Privacy Statement.

Data we collect

We only collect personal data when you decide to share your identification details with us, whether or not via the website. We collect your name and contact details, your banking information, demographic data (such as age, gender), references (login, password). We also collect the contents of all communications as long as these are useful to provide our services. You can also visit our website without sharing your personal data. In that case, some data may be collected through cookies. For example, to register the language in which you are visiting the website.

Our website uses functional cookies. Cookies are small informative files that are automatically saved on your computer’s hard drive. Cookies can improve the browsing speed and efficiency, without damaging your personal computer and its files. Cookies contain information on specific preferences (language choice, used browser, IP address, etc.) and can save sign-in credentials (login, password). Our website may recognize you during your next visit through these cookies, allowing us to serve you even better.

Cookies allow us to control and analyze the use of the website. You can always refuse these cookies through your browser settings. Doing this will possibly cause the website or part of the website not to function properly.

How we use your personal data

We use your personal information

  • for the development and execution of a mutually established contractual agreement
  • to inform you about our services, new events or developments in the sector, and to send you newsletters or promotional messages
  • to evaluate our activities and services
  • to answer your questions and to communicate with you

We process personal data with your consent and/or in order to be able to deliver our services, either through legal obligations or a justified objective.

Sharing your personal data

We share, with your consent, your personal information to deliver our services or in case it is a legal requirement. We may share your personal information with affiliates or with third parties who perform data processing services on our behalf. We do not however, authorize these service providers to use or release this information in a way that is not in accordance with the conditions in this Privacy Statement.

We do not sell nor release personal data that we have collected to third parties, except in cases described in this Privacy Statement or that were mentioned to you while collecting your data.

We may however disclose your personal information

  • if required by legislation or for judicial procedures
  • in the context of an investigation to suspected or actual fraudulent or illegal activities.

We reserve the right to transfer personal data should we partially or totally sell our company or our assets.

Should this type of sale occur, we will take all reasonable measures to encourage the acquirer to correctly process the transferred personal information in accordance with this Privacy Statement. 

How long we keep your personal data

We keep your personal data as long as necessary for providing our services or for other important purposes, such as compliance with legal requirements. We delete data 5 years after termination of a partnership or after the last mutual contractual agreement, except in the event of an ongoing dispute.

Your rights

  • Data access and review

You can appeal to your right to access and review your data in accordance with the Belgian Privacy Law at any time. You can do this by sending a request with a copy of your ID card to

  • Transfer of data

You have the right to receive the personal data you have supplied to us in a structured, common and electronically legible format, whether or not with the purpose of transferring your information to another party.

  • Data erasure

You have the right to request the erasure of your data. You can do this by sending a request with a copy of your ID card to

As a result of this request, we will no longer use your personal information and only keep it as long as, and to the extent that it is necessary to comply with legal requirements.

  • Objection and complaints

If you no longer wish us to process your data, you can totally or partially revoke your consent. This may have as a result that we can no longer provide our services to you. You can do this by sending a request with a copy of your ID card to Questions regarding the processing of your personal data can also be sent to We commit ourselves to timely act upon any requests and complaints. Should you believe that your rights have not been respected at any particular time, you can file a complaint to the Belgian Privacy Commission (

Security of your data

We have taken the necessary physical, technical and organizational measures to effectively protect your personal data against unauthorized access, use and disclosure.

Only authorized individuals will be granted access to your data, after a double verification procedure on our server amongst others by encryption through SSL technology.


Should you have any other questions about this Privacy Statement, wish to exercise your rights, or wish to change the provided data or settings, please contact us via